Of The Adjuster!
From The Insurance Record, February 12, 1998:
If I were going to take up a new profession, I would hope to be able to
go to a friend who already had a great deal of experience in the trade and have him
tell me ALL about it. This friends stories should be witty as well as factual. Of
course, I would want a philosophical and historical overview of things as well as a
nitty-gritty, microscopic view of the details necessary for getting the job done.
It would be tough to find a pal with nothing but time on his/her hands
for non-stop mentoring, and one who wouldnt mind 4:00 a.m. phone calls when
questions occurred to me.
If I were interested in becoming an Independent Adjuster, or learning
what it was like to be one, Id be in luck.
Gordon Smiths The Adjuster! Making Insurance Claims Pay is the
tell-all book that really tells all. The author draws on his years of experience as an
independent adjuster to give a wide-ranging account of what the job is and how the
industry works. He tells who the players are and what their points of view are. His
stories touch on topics from the Great Fire of London in 1666, to the finer points of
ladder selection in the here-and-now. He ties the whole work together with a narrative
that is both amusing and informative.
The book is going to press at Cargo Publishing Company, Houston, and it
is a very good read.
-Glen E. Hargis, editor, The Insurance Record